Part II: Expressing your feelings with purpose.

Here's a little taster for this blog - remember to express your feelings without judging, attributing, or blaming by starting the sentence with "I feel...". It is surprising how many people would prefer to have root canal than to utter the simple words "I feel".

Sources: 'Difficult conversations: How to discuss what matters most' by Douglas Stone, Bruce Patton and Sheila Heen (of the Harvard Negotiation Project).

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